Frequently Asked Questions

We know you may have questions, and we're here to help. To help ease your mind, here are some answers to some of the most common concerns.
You can call our friendly reception staff at 1300 236 348 or use this online contact form.
Our office hours are 8:30am - 4:30pm Monday to Friday. If you have an emergency outside these hours please call 000 or go straight to your local emergency department.
Our main consulting rooms are located at Mater Private Clinic located at Suite 5.09, 550 Stanley Street, South Brisbane. Though, we also work at a number of other locations including Mater Health Centre Redlands; North West Private Hospital, Everton Park; Brisbane Health Connect, Tarragindi and Mater Private Rockhampton. Please see the locations tab for more information.
Dr Cooke operates at the Mater Private Hospital, Greenslopes Private Hospital, Northwest Private Hospital and Westside Private. Dr Cooke also operates publicly at the Princess Alexandra Hospital.
We specialise in trauma and lower limb orthopaedics, treating a wide range of conditions. Our patients include those seeking relief from chronic pain, arthritis management, fracture care, hip and knee replacements, and complex lower limb injuries.
Absolutely. At Bend Orthopaedics we reserve time slots for urgent appoints on a weekly basis.
Please see our Pricing Schedule section. Or, you can call our friendly reception staff to find out more on 1300 236 348.
Please bring a referral letter from GP, family physician or another doctor, Medicare card, DVA card and Pension Card.
Have your Private Hospital Insurance information with you, as well as copies of results from X-rays, MRIs, or CT scans.
We’re happy to see patients through WorkCover and DVA. These appointments follow separate fee schedules and are usually billed directly to the relevant organisation.
While consulting fees aren’t covered by private health insurance, you’ll get part of the cost back through a Medicare rebate.
Complications are not common, but they can happen. These may include infection, blood clots, slow wound healing, nerve irritation, or joint stiffness. Serious issues are rare, and we take every precaution to keep risks low. If you notice redness, warmth, or swelling around your incision, please contact your doctor right away. Early treatment makes a big difference.